When it comes time to service or repair your vehicle, it is important to always return to our Service department. Here you can be sure that you have a qualified, factory-trained and experienced Technician working on your vehicle. This, along with us using only Mercedes-Benz GenuineParts and recommended fluids will help ensure your vehicle provides years of driving enjoyment.
We have established more steps to ensure our customers can get their vehicle serviced without having to come into the dealership if they are concerned about risk of exposure to COVID-19. In addition to the steps below, we will ensure your vehicle is wiped down and sanitized before we deliver it to you. An attendant, with nitrile gloves on, will walk out and place your keys in your vehicle at a safe distance and wave and say thank you before going back inside. We are committed to providing you top-notch service and your Health and Safety is very important to us.
More than just an oil change. With each maintenance visit, one of our Mercedes-Benz factory-trained Technicians will inspect key components of your vehicle throughout the engine compartment, interior, exterior, underside, wheels, brakes and trunk. Depending on your vehicle’s specified interval, additional services will be required such as replacing your air filter, fuel filter, coolant or transmission fluid.
For more information on specific services, please refer to the Service Booklet included in your vehicle.
Scheduled Maintenance, tailored for you. Drive with confidence knowing that your scheduled maintenance is taken care of right from the start. Prepaid maintenance offers additional savings compared to pay-as-you-go and is available for most Mercedes-Benz models at the time of purchase, or any time before the first scheduled maintenance visit.
Mercedes-Benz Prepaid Maintenance offers further peace of mind: your vehicle’s factory scheduled maintenance will be followed, its warranty maintained, and all work will be performed by one of our highly-skilled Technicians using the latest diagnostic tools, and Mercedes-Benz GenuineParts.
Click here to learn more about Prepaid Maintenance.
Your Mercedes-Benz is engineered to bring you years of driving pleasure. With this in mind, if you plan to drive your vehicle beyond its four-year/80,000 km new vehicle warranty, then a Mercedes-Benz Extended Limited Warranty might be right for you.
Extended coverage is available for up to seven years or up to a 160,000 km maximum, whichever comes first. And if you change your mind and decide to sell or trade-in your vehicle during this period, an Extended Limited Warranty can help retain and increase the resale value of your Mercedes-Benz.
Click here to learn more about Extended Limited Warranty.
In many cases, minor damage to your vehicle can be fixed with very little fuss – and without replacing entire parts. With Mercedes-Benz SmallRepair, we offer you the opportunity to quickly eliminate smaller dents in the sheet metal panel, cracks in the windshield or damage to the bumper quickly and to Mercedes-Benz standards*.
At Lone Star Mercedes-Benz, your safety is our priority, and we are committed to keeping you informed about any applicable Canadian recall campaigns that may include your vehicle.
Simply click the link below, enter your 17-digit Vehicle Identification Number (VIN) to see the most complete and up-to-date information on current or previous recalls. This resource is always available to you. It does not provide recall information for non-Canadian vehicles.