Mercedes-Benz Factory Order

Important notice regarding inventory

As a result of recent global events, the automotive supply chain has experienced a number of delays and disruptions in recent months. These interruptions have caused new vehicle inventory levels to remain significantly lower than normal. Our suggestion is that you begin to consider your options about 6 months in advance. This is the best way to ensure the availability of your next vehicle and to prevent any possible delays.

Reserving an incoming vehicle is the best way to get behind the wheel of your next Mercedes-Benz. Our team will review our inbound inventory with you and help you choose the right model for your lifestyle. Your reservation will help you avoid the current uncertainty in the marketplace and is the fastest way to enjoy your next new Mercedes-Benz. It will also give you the best selection of colors, packages, and options. We’re here to answer any questions you may have regarding your lease status or reserving your next vehicle.

How to Order a Car?

Contact us over phone/online or in person! We will connect you with one of product specialists and they will go over all the steps of the factory order!

How Long Does It Take to Order a Car?

The timeframe for your factory order tends to vary and depends on a variety of factors including the specific model and options. In general, Mercedes-Benz factory orders tend to take 6 weeks up to 6 months. Our team will keep you informed throughout the build process.

Is a deposit required prior to placing a custom order?

Yes. It is generally the same as buying a vehicle that is in stock and also depends on the model and options you select as well. This deposit can be applied towards the vehicle or returned to you on delivery.

Will my vehicle will be eligible for incentives, or other special offers?

At the time your order is placed, the price of your vehicle will be determined. Since our program offers change from month to month, we can only provide you with an estimate regarding your potential payment. However, once we know the month that your vehicle will be delivered you will be able to take advantage of current programs and incentives at that time.

Ordering vs. Buying Off The Lot?

Ordering your next Mercedes-Benz vehicle directly from the factory offers many differences. You can customize your dream Mercedes-Benz exactly the way you would like it and you only pay for the packages/features you want. Choose from various paints, wheels, interior designs, tech and much more. Whether you’re starting with a blank canvas or you have already built your vehicle on the Configurator, Lone Star is your trusted dealer for factory orders.