We are always looking for employees to help us continue our legacy and provide the ultimate Mercedes-Benz experience for all of our customers. It is our valued employees that provide the backbone for the outstanding reputation that has come to define us. If you want to grow with our organization and have an award-winning attitude, we would like to hear from you. If you do not see any suitable positions below, please feel free to submit your resume and cover letter so that we may keep you in mind for future opportunities.
Lone Star Mercedes-Benz, Calgary’s number one luxury automotive dealership, is currently seeking a highly motivated licensed automotive technician to join our team. Licensed Technicians play a core role both in the delivery of a truly satisfying Mercedes-Benz customer ownership experience and to the profitability and operational effectiveness of the service department. The person in the role is responsible for performing vehicle maintenance and repairs accurately during the customer’s first visit that ensures customer safety and prevents the vehicle returning with similar concerns. Performing quality diagnostic and repair work contributes to an overall experience that exceeds expectations.
Diagnose and perform vehicle maintenance and repairs according to the Mercedes-Benz guidelines
Inform Service Advisors of vehicle maintenance/repair requirements and assist in the development or an effective customer consultation
Inform Tower/Dispatch when repairs are finished and ensure that repair stories are complete, well written and include a properly documented complaint, cause and correction story
Check and verify parts before installation
Assist in general housekeeping of the workshop
High school diploma and/or post-secondary diploma/degree in Automotive Repairs
Automotive Service Technician License
Valid driver’s license with a clean driving record
A/C license is an asset
A minimum of 5 years experience as a Technician (including apprenticeship)
In depth knowledge of an background in technical diagnosis and repair as well as electrical systems
Mercedes-Benz product knowledge
Exceptional customer service skills with the desire to exceed expectations
Strong written and oral communication skills
Ability to meet tight deadlines with attention to detail
Excellent analytical, decision making and problem solving skills
Strong organizational and prioritization skills with the ability to multitask
Highly self-motivated, committed team-player with the desire to learn
Willing to learn and part of further personal development
The ability to effectively respond to and meet the needs of a diverse client base
Computer skills: outlook, internet applications, ADP (intermediate) work instruction/information systems (WIS) TIPS, MBC Intranet, Start Diagnostic System (SDS), SD Media, Xentry flash
If you are the right candidate for this position, please forward your letter of interest and resume to the attention of Shawn Honsberger, Service Manager.