My wife and I are very impressed with the service we received from Lone Star. Our sales professional, "Henry Huynh" was the primary reason we decided to purchase from this dealership. We went to Lone Star with the intention of only looking but ended up walking out with a new Mercedes within 45 minutes. Henry provided expert knowledge and professionalism. He made sure all of our concerns were addressed and over delivered on all of his promises. If you are considering a new or pre-owned vehicle, make sure to go see Henry at Lone Star Mercedes!!
Great experience! Henry, our sales consultant, was very helpful and patient as we test drove various models. He provided great advice & no pressure to buy. Very knowledgeable and practical. The overall dealer experience was excellent.
I have known J.M. Wong for several years now having purchased my first new BMW X5 from him back in 2009 when he was at Calgary BMW. Since that time, I am on my 3rd Mercedes-Benz bought from J.M. He has always gone out of his way, above and beyond to help me and my family. He is genuine and ensures that we are making the best decision for us when deciding on a new Mercedes-Benz. He even text me on my birthday for the last dozen years since I’ve known him. When inevitable issues have arisen after ...
I am very impressed with my salesman, Henry Huynh at Lone Star Mercedes. He was able to find me the right car at a very fair price. Even though my financing situation wasn't the most straight forward, Henry worked it out and was able to get me approved very quickly. This was the best car buying experience and it was all thanks to Henry and the team at Lone Star!
Great experience with each department including sales, delivery and service.
I had my car in for servicing. Cheyenne was friendly and very accommodating to me living out of town. The work was finished properly and in a decent time frame. Had a chat with sales staff while i waited and they seemed very friendly. Will deffinetly return for any purchases or maintance.
My salesman Henry was fantastic. He was thorough and reviewed all the details with me. This is a testament to his sales savvy as I purchased the vehicle within 1 hour, I have never done that in my life!
I just picked up my Certified Mercedes from Lone Star. My salesperson was "Henry Huynh" and I must say that he is the only person to ask for if you want exceptional service. Henry's professionalism, patience, and knowledge is second to none. I've purchased many vehicles before but Henry made this purchase the most memorable one. I can't say enough good things about the outstanding service I received from Henry and Lone Star Mercedes-Benz! Thanks again for everything!!
Valentin understands the needs of his clients and offers a helping hand. He builds strong rapport with his clients that he interacts with, and has a pleasant and friendly tone. Valentin displayed a genuine interest in listening, consistently overall improving, and growing his clients experience. He provided knowledge, guidance, and support to new vehicle buyers. He went above and beyond to provide exceptional experience! He is highly recommended to speak with in order to purchase a vehicle.
J.M.Wong is fantastic - top notch sales and service; responsive, listens to understand what we really want - even when we don't know, patient, knowledgeable about literally every Mercedes option out there, and just wants to ensure his clients love not only their vehicle, but their experience with Mercedes. Always going the extra mile. We love our new vehicle, and the few times I have needed some little service thing, J.M. is the first to help, always comes to say hi and ask how we're doing, and maybe talk a little hockey. I can't say enough good ...
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