Customer Testimonials
Nicholle was professional, friendly and thorough throughout the entire sales process (above and beyond my expectations!!!)…Christa super helpful in showing all the features of this car…and follow-up…Thank You for making this a smooth and enjoyable experience!!!
I’m a bit late with this review but better than never. Thank you Grant Yooun and JM Wong for looking after me so well. Three MB deals in less than six month all thanks to these two gentleman who worked hard to make it happen. Love the e63 AMG S Customer service at its best!
Excellent service with parts dept and service advisor.
I went for a seasonal tire change at Costco. They advised that the tires were over-torqued from my prior tire change at Mercedes. I went back to Mercedes, and my service advisor Gary immediately got a mechanic to check the tires. The tires came off easily. The issue was not over-torquing but rather using the wrong tool at Costco. Mercedes got me in right away to change out the tires, and caught a leak on one of the tires. Excellent service at Lone Star Mercedes, and highly responsive.
The sales consultant Henry was an awesome guy. He is the best. 👍👍
I took my Mercedes for Service the did a great job and the detail the car looks amazing! thank you! اي
The staff were knowledgeable and patient about my concerns
Awesome service
LONE STAR MERCEDES best ever dealership to go to…. Julio from Sales and Tommy from service department are your guiders . Highly recommended:)
Very nice Mercedes dealership and customer service great
I’m on my 3rd consecutive vehicle purchase from Luc Konicki at Lone Star Mercedes. My first time purchasing a Mercedes was in November 2015. While I considered other brands, I really liked everything about Mercedes; comfort, performance, and fun. This being my third purchase you would be right to assume that while I’m very satisfied with the Mercedes brand, I’m very satisfied with my experiences and interactions with Lone Stare staff. I don’t believe positive experiences are unique to me and I’m by no means their wealthiest client. It’s not my job to convince you ...
Henry from Lone Star Mercedes was amazing!! He helped so much and made the process so smooth and easy!!
We purchased a GLS450 from Henry Huynh at Lone Star. The service we received from Henry was exceptional. He was professional, informative, and was very accommodating in every way. If you want the very best luxury experience, ask for "Henry", and you won't be disappointed. Thanks Again Henry 🙂
Just want to express my appreciation to friendly , experience Henry at lone star mercedes Calgary for all your help and assistance getting my mercedes benz C 300.Thank you
Had an amazing experience buying my first Benz with Henry Hyunh at this location. Took time to explain everything and showed great care.
Henry was excellent. Super responsive and low pressure. Pleasure to deal with.
I had a fantastic time! Customer service was good, their tutorials to the vehicles were helpful and concise. Henry went above and beyond to provide us with the best service possible. Would definitely recommend!
Good customer service
I've been a customer of Lone star Mercedes - Benz in Calgary for over 20 years, and I recently had another outstanding experience with their exceptional service. This time, it was all about helping my son with his first car purchase. From the moment we walked in, the staff went above and beyond to make it a smooth and enjoyable process. Henry Huynh at Lone star Mercedes took the time to understand my sons needs and preferences, ensuring that he got the perfect car. He provided valuable insights, patiently answered all our questions, and made sure Jack felt confident in ...
Shop rate is cheaper than other dealerships I checked out. Even Nissan had a higher rate than Lonestar. I was happy with the parts pricing, shop rate, and the service I received. They explained what percentage of brakes I had left unlike other dealerships that just say “they’re almost done”. I’ll definitely be using Lonestar for all my future service and repair needs.
Amazing service, made my first car experience a moment to remember forever. Henry was absolutely amazing and an great salesman, knew everything there was to know about the car I was interested in and was filled with information.
Took my new for me GLK 350 in for it's scheduled A1 service yesterday. As a first time MB owner I wasn't sure what to expect, but the previous owner meticulously maintained the car at Lone Star so I felt compelled to honor the service history. Such a painless experience. I was greeted by Whitney who had already reviewed the previous service history & explained what an A1 service is. About 3 hours later I picked up my car and was advised my vehicle was indeed in excellent condition with no issues. Thanks to the previous owner for maintaining my ...
Had a great car buying experience with Henry at the Lone Star Mercedes Benz dealership in Calgary. Henry was most accommodating in scheduling a time for me to see the car and went above in beyond in getting me into my new car. Car purchase is a big decision and knowing you can trust your salesperson is of utmost importance. I will definitely be a repeat customer and highly recommend this dealership and Henry if you are in the market to buy a vehicle.
Picked up new car today for my parents. We had a great experience with Kevin Fong and the Mercedes team from beginning to finish. This is how experience with dealership and customer service should always be like. Recommend to connect with Kevin for all Mercedes needs!
Bought pre-owned vehicle from Henry at LoneStar. Henry was really easy to deal with, he streamlined the process, gave me a good deal on a vehicle. I have no regrets and recommend to contact him for your purchase.
I am thrilled to share my positive review for LoneStar Mercedes! My experience with Mitch at LoneStar Mercedes was absolutely outstanding. Mitch is not only incredibly knowledgeable about all things Mercedes, but he is also a fair person who goes above and beyond to ensure customer satisfaction. From the moment I walked into the dealership, Mitch greeted me with a warm smile and made me feel right at home. He patiently listened to all my questions and concerns, providing me with detailed and helpful information. His expertise and passion for Mercedes vehicles were evident, and he effortlessly guided me through ...
Henry sold me my Mercedes and was so helpful and honest through the entire process. Highly recommend him if you’re in the market!
I had an excellent experience. Timely and accurate feedback and responses to questions both over email and phone, pleasant atmosphere, easily booked an appointment, given plenty of time for driving the vehicle. Pain free negotiation on price. Very satisfied with Henry and the team. THANK YOU!
Excellent customer service from Henry Huynh as well as the pre-owned team! I recommend.
We had a great experience trading our car. Henry was extremely nice, available and helpful. Our new car works great and we received a very honest offer for our trade in vehicle. I would definitely recommend.
Overall amazing customerservice. The service team is always so nice and polite they do their absolute best to accommodate any situation that occurs when they possibly can. Exceptional service from the Appointment coordinator she really goes above and beyond !!
I purchased my Mercedes C300 from the Lone Star Mercedes-Benz last month and was very impressed with the high level of service they provided. Henry was great. Car very well represented exactly as described. Based on my experience, I fully trust these guys to provide premium service and quality vehicles. This was much more enjoyable than the usual car buying adventure and I would not hesitate to recommend Lone Star Mercedes-Benz.
I was placed in the perfect car. It looked brand new being a used car and my customer service rep Henry Huynh handled me very well. He was very knowledgeable about the vehicles there, kind and knew just what I wanted based on my interests. I walked out happily and appreciate the great customer service.
Excellent experience. Henry made the entire process end to end comfortable and easy.
Henry is fantastic. Really attentive and knowledgeable! He made the whole experience seamless. Thank you to the entire team for getting me into a beautiful car!
We have dealt with Lone Star Mercedes for over a decade and they have always been amazing at looking after their clients. Thank you.
The cars here are so clean. Henry is so professional and helpful. He made my shopping experience great. The cars are neat and prices are unbelievable. Thank you Henry
Ask Luke he is a great person and sels person .
Great sales team. We leased for many years and just purchased a new Mercedes. We received the same great service.
As far as we are concerned, Lone Star Mercedes is the only dealership we trust with our vehicles. We have had a wonderful experience every time! Vehicles are never bullet proof and requires maintenance and repairs at times. The service department is amazing and works hard to make sure any issues are fixed properly without trying to up sell you. I believe a company is defined by how they handle tough issues, or unexpected repairs... you always walk away confident and grateful for their transparent and honest care.
Thanks for repairing my vehicle you did excellent work will be back again in future
First car, service is amazing and car is beautiful. Thank you!
Henry, Henry, what can I say, you made our shopping experience the best in more than one way. You made us laugh, and felt sincere, you answered so many questions to make sure we were clear. Buying a new vehicle can make your head spin, thank you for taking our AMG in on a trade-in. You were so easy to work with and made us feel at ease, next time we come to buy, we want to deal with Henry Danger, please! We totally recommend you to all shopping for a Benz, because in the end you'll be feeling ...
I recently purchased a near new used car from Lone Star Mercedes. I saw a car I wanted to look at online on a Sunday evening and contacted the dealer after hours that night to request a visit. The sales specialist Henry Huynh contacted me immediately that night and set up a visit for the next day to view and test drive the car. When I returned from my test drive we then negotiated a very fair deal including a trade in of my previous car for the purchase of the new car. Henry is an outstanding sales specialist and ...
We recently purchased a vehicle from Lone Star and were extremely impressed with the friendly and professional service we received from the sale rep, Henry. He exceeded our expectations in every respect. In addition, Josiah, the deliver specialist, was extremely knowledgeable of the vehicle and all its options. Overall it was a very pleasant experience. Kristie and Don R.
Henry was awesome, very accommodating, overall good experience
Beautiful show room full of VERY expensive toys (vehicles). Full service here, from sales to repairs to rentals.
Henry Huynh from Lone Star is very Afable, honest, helpful, and knowledgeable. He is very positive to deal with and he earned my trust right away. I will definitely recommend him to friends and family and will come back for his service.
Service team is knowledgeable and prompt.
My car purchase process with Henry was amazing. From the moment I walked in to look at the vehicles to the day I picked up my car, he truly went above and beyond. He even came in on his day off to get me all set up and ready to enjoy my new car. Henry is the best, and I would recommend him to anyone looking for a vehicle, Mercedes or not. Five star service as always in this dealership. Thank you, Henry and the Lone Star team! 🙂
Excellent service provided by Henry and Josiah. Highly recommended 👌
Henry Huynh was awesome. A total pleasure to deal with from start to finish. Kudos!!!
It's always a good idea to do your research before making a substantial purchase on anything these days and my research stopped once meeting Dardana at the Lonestar dealership. Within minutes of meeting her, she identified my needs and comfort zone for a purchase. Her knowledge on the mechanics of any car we looked at was astounding, things I never noticed were identified without hesitation; I was impressed at her professionalism and ability to establish a sense of comfort and trust within a short period of time. She's a natural. Lonestar Mercedes is a class dealership and with ...
My salesperson was Henry Huynh and I couldn’t be any happier with my experience. Henry was very accommodating, patient, and very knowledgeable. I highly recommend anyone looking for a quality vehicle to ask for Henry at Lone Star Mercedes! You won’t be disappointed.
Had a wonderful experience at Lone Star Mercedes-Benz. My sales consultant Henry Huynh was so helpful and very knowledgeable about the vehicle. He was very approachable and friendly, made my family and I feel welcomed. He went the extra mile and came into work on his day off to accommodate my schedule just to show me the vehicle. After our purchase, he reached out to follow up and offer his assistance if we have questions. I couldn’t ask for a better sales consultant. First time Mercedes buyer and an awesome, hassle free experience.
Experience was wonderful. Tom was very sincere and helpful in purchasing the vehicle. Josiah explained all the details patiently. Very friendly environment. Thank you both of you !
Great customer service. I Love how Rashaad was transparent, honest and easy to get the deal done
This is my second purchase with Henry H at Lonestar. He kept an eye out for the exact vehicle I was looking for, and then made the transition so smooth for me. Turning in my vehicle and purchasing the new one went seamlessly. He got me a great price on my trade in. 😊 I totally recommend him.
Great service
An exceptional experience with Henry and Anna. Beautiful vehicle. Henry and Anna have an extensive knowledge of the vehicles they sell and deliver. I have had several experiences with Lone Star, not necessarily as customer but as an advisor for family , Henry and Anna made the difference when it comes to pre-loved MB. This is coming from a VWAG/Audi/Porsche and high performance Ford aficionado.
Fantastic experience with Henry H. He was very knowledgeable, professional and made the purchase process very easy. Highly recommend the dealership to anyone wanting a hassle free experience. Great follow up to make sure we were completely satisfied.
By way of background, I have not had the most reliable service from my 2022 Mercedes A250 which I purchased from Lonestar in February 2023. What was completely reliable, however, was the service that I received from the Lonestar service department on May 1 of this year. I live in Winnipeg and left that city, on April 30, heading to Banff and Lake Louise. Because it was still, essentially, winter in Winnipeg, I had had no reason to use the AC in the car since I had purchased it. As I headed further west, the outside temperature warmed up and it was necessary for ...
Great experience with Henry and the rest of the team at Lone Star purchasing my first Mercedes. Henry definitely understood my needs and desires for the vehicle and provided full transparency through out.
Friendly and helpful, no pressure sales staff. Great selection of cars. Worth a visit.
Henry is a great person and gave honest opinions. I would give a 6 star if possible and will refer him over and over again. Even gave me gifts to enjoy with my new car. Thanks Henry.
We bought our car at the lone star mercedes and the employees were very nice especially Henry who had helped us through everything and had shown us everything.
Took delivery of a vehicle last week and the entire experience at this dealership was top notch. I worked with superstar sales consult Henry on getting the right vehicle in the most efficient manner possible. I hate wasting time and Henry delivered and some. He knew the answer to all my questions, he was on it. I’d get another Mercedes from him if the occasion arises. Delivery tech Josiah was very competent and knew how to run the delivery training real smooth, and Emma was very attentive from beginning to end. Quite impressed, and I don’t typically feel ...
Friendly staff! Great selection and accomodating team in getting me the vehicle I wanted.
Henry and his associates were friendly and informative!
Very friendly informative staff!
I would highly recommend Lone Star Mercedez when looking for a new or used vehicle. The service I received from Henry Huynh, sales rep, was fantastic. He was very professional, knowledgeable and caring. He made the whole buying experience easier and stress free. This was my first purchase at Lone Star Mercedez but not my last. Thanks Lone Star team & Henry Huynh for making this a positive experience.
Just wanted to take a second and share my experience. I’m not the typical reviewer as I did NOT end up buying a car from here, however they do have a great selection at a great price point! Just was not able to find the right fit for me. Chris Pedulla (sales person) was an absolute breeze to work with! There was no typical “salesman pressure” He lets his work do the talking, never once got frustrated re-doing paperwork to accommodate my requests, he spent hours finding warranty for me that also fit my high asks. When I gave ...
Had a fantastic experience at Lone Star last week purchasing my first Mercedes Benz. Henry from the Pre-owned department was professional, easy to work with, and provided an awesome experience. They handle my trade straight up and got my into my new vehicle quickly. Highly recommend Lone Star ✨
Quality preowned cars, Henry is a good salesman.
Thanks Henry and the lone star team. Couldn’t have asked for a better experience, got me sorted into a beautiful a35 hot hatch and loving everything about it so far 🔥🔥🔥 highly recommend Lonestar Merc 🫡
Great place. Quick and painless.
I wanted to share my experience with Lone Star, just bought a used SUV from them, and the process was very smooth and easy.. After sale follow up was amazing, they replaced the battery few days after the purchase.. I recommend this dealership to all Calgarians.. affordable cars and amazing people..
Henry was excellent, did an amazing job. I love my C300! Great team work!
I am always really impressed with the customer service. It’s always well beyond my expectations. Thank you guys
Bought a C63 amg, and had Whitney the service advisor help me with pre purchase and so much more. Got the car in tip top driveable shape for me for summer. Just need that sun to come out now! Thanks Lonestar, you guys will be the only ones touching my Benz, and thank you again to Whitney in service!
First time buying a MB and Henry at Lone Star helped make it a smooth sailing experience! Buying a new car can be quite overwhelming but he makes sure to go over every detail with you! Definitely go see Henry if you want a 10/10 experience, so happy with my purchase!
Shef, Cathi, and the Lone Star Team were very helpful in finding me my new dream car. They were patient with my questions and helped ensure I found the right car for me. Once we found the car, they ensured the process was seamless and clearly communicated the steps to me. I will be coming back for my next car!
Great experience here. J.M. Wong provided me with perfect service. Also they’re very fair and honest when came to my trade in value. Other benz dealerships (downtown👎🏻) in the city offered less than half of what they offered me here. Wonderful experience to not have to negotiate back and forth over the value of your car when they provide a very fair price to begin with.
Wow, just wow! The experience my Wife and I had purchasing our new vehicle was top notch. From start to finish from the test drive to signing the papers was an experience that we won't forget. Our Sales Consultant Francis Eshriew was amazing and I recommend anyone looking to ask for him directly. Tracy Garcia who drew up all the paper work made the process flawless also. Just amazing! If and when the opportunity comes again to purchase a new vehicle, we would not hesitate to go back to Lone Star.
Just purchased a car from Henry and delivered by Josiah. Really great services and attentive staffs at this location. Definitely coming back when I need another vehicle.
Best Mercedes dealership in Canada