Lone Star Mercedes-Benz

Just bought a used vehicle from Lone Star - they were super friendly and helpful, and were patient with all of my questions- special shoutout to Valentin Ursan who is one of the nicest sales guys I know - as well as Tracy Garcia and Krista Cole! If you’re looking to buy a Mercedes- used or new - head to Lone Star!

I recently visited Lone Star Mercedes-Benz without knowing much about their vehicles, and I was looking forward to browsing without feeling pressured. I was fortunate enough to be assisted by Valentin, whose professionalism and extensive knowledge made my experience truly exceptional. He was welcoming, patient, and incredibly informative, providing me with all the details I needed to understand the various options available. Valentin’s approach allowed me to explore the vehicles comfortably at my own pace, which I greatly appreciated. If you're looking for a stress-free and informative car shopping experience, I highly recommend visiting Lone Star Mercedes-Benz and ... Read More

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Google - Aug 31, 2024

I recently visited Lone Star Mercedes-Benz without knowing much about their vehicles, and I was looking forward to browsing without feeling pressured. I was fortunate enough to be assisted by Valentin, whose professionalism and extensive knowledge made my experience truly exceptional. He was welcoming, patient, and incredibly informative, providing me with all the details I needed to understand the various options available. Valentin’s approach allowed me to explore the vehicles comfortably at my own pace, which I greatly appreciated. If you're looking for a stress-free and informative car shopping experience, I highly recommend visiting Lone Star Mercedes-Benz and asking for Valentin. His outstanding customer service made all the difference!

Angus and the tech are great! Driving across the continent put a lot of stress on the Sprinter RV, the service not only did the regular maintenance which will help me to finish the rest of my trip, but the thorough inspection also found loose wire on the rv portion which was secured and fixed my check engine light which I wasn’t planning to fix thought it will take days but they fixed it in hours. Angus contacted me with update and photos throughout the few hours in service and were able to put the vehicle in service right ... Read More

Full review text opened.

Google - Aug 15, 2024

Angus and the tech are great! Driving across the continent put a lot of stress on the Sprinter RV, the service not only did the regular maintenance which will help me to finish the rest of my trip, but the thorough inspection also found loose wire on the rv portion which was secured and fixed my check engine light which I wasn’t planning to fix thought it will take days but they fixed it in hours. Angus contacted me with update and photos throughout the few hours in service and were able to put the vehicle in service right away when I dropped off in the morning. Angus is professional and courteous, even offered me ride while I was waiting; the tech also greeted me while we check the vehicle and made valuable recommendations. The whole place is clean and modern. I will definitely go again the next time I drive by Calgary and if I need any service.

Finding the right vehicle can be a daunting task given the variety of car choices and features. Cathy was always very professional, helpful and knowledgeable during our journey of car selection. With her guidance we ended up making the right choice and found the right Mercedes for us. Thank you!